Privacy Policy

Privacy Policy

sohosro.com is an E-commerce platform owned and operated by Sohosro. Sohosro is committed to respect your data privacy and provide transparency about its data practices. This privacy policy explains how the platform collects, stores, uses, transfers, and discloses the data shared by you or generated from you which is being used on this platform.

By using the platform and accepting the terms and conditions, you agree to this privacy policy. If you do not agree to this privacy policy, you should not use this platform.

Data that we collect

We may collect various pieces of information if you seek to place an order for a product with us on the Site.

We collect, store and process your data for processing your purchase on the site, any possible later claims. We may collect your personal information but limited to your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, payment details, payment card details, or bank account details.

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provided to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt-out at any time.

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier). You must only submit to us the site information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open, and those which are short to be dispatched and administer your address details, bank details ( for refund purposes), and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

Cookies

The acceptance of cookies is not a requirement for visiting the Site. However, we would like to point out that the use of the 'basket' functionality on the site and ordering is only possible with the activation of cookies. Cookies are tiny text files that identify your computer to our server as a unique user when you visit certain pages on the site and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your internet protocol address, saving you time while you are on, or want to enter, the site. We only use cookies for your convenience in using the site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the site. Please accept our assurance that our use of cookies does not contain any personal or private details and is free from viruses. If you want to find out more information about cookies, go to http://www.allaboutcookies.org or to find out about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Changes to our Privacy Policy

We reserve the right to and may change this privacy policy from time to time. If we make any material changes, we will notify you by email (sent to the email address specified when you register), through the platform, or by presenting you with a new version of this privacy policy for you to accept, if we, for example, add new processing activities or collect some additional personal data from you. Your continued use of the platform after the effective date of an updated version of the privacy policy will indicate your acceptance of the privacy policy as modified. In some cases, you will have to explicitly accept changes to the privacy policy to continue using the App. We encourage you to periodically review our platform for the latest information on our data privacy practices. If you do not accept the terms of the Privacy Policy, we ask that you do not use the platform. Please exit the platform immediately if you do not agree to the terms of this privacy policy.

This privacy policy was last updated on 24/09/2021.